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Amazon to Cut 14,000 Jobs as Jassy Looks to Ease Bureaucracy

Amazon to Cut 14,000 Jobs as Jassy Looks to Ease Bureaucracy

Bloomberg Podcasts

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Video Summary

Amazon has initiated widespread layoffs, impacting corporate roles globally, stemming from a directive to flatten bureaucracy and increase efficiency, as outlined by CEO Jasse in September. This move, which includes a significant reduction in the video game division, is seen as a strategic retrenchment to focus on core businesses like online retail and cloud computing amidst a challenging job market and broader economic uncertainty. Employees who remain are experiencing a gloomy atmosphere, concerned about future cuts, especially as the company prepares for its quarterly earnings report and the busy holiday season.

An interesting fact is that Amazon plans to hire 250,000 seasonal workers for the holidays, the same number as the previous year, though warehouse staffing is dynamically managed.

Short Highlights

  • Amazon is laying off 14,000 corporate jobs globally, influenced by a directive to flatten bureaucracy.
  • The video game division is being significantly cut as Amazon refocuses on core businesses like online retail, cloud computing, and advertising.
  • A return-to-office mandate and efforts to increase attrition were implemented prior to the layoffs.
  • Employees are experiencing a gloomy atmosphere and anxiety about potential future layoffs, with one email to survivors titled "staying nimble."
  • Amazon plans to hire 250,000 seasonal workers for the holidays, the same number as the previous year.

Key Details

Flattening Bureaucracy and AI Influence [00:11]

  • Amazon's recent layoffs are largely attributed to a directive from CEO Jasse in September of the previous year to "flatten bureaucracy," aiming to increase efficiency.
  • This initiative involved increasing the ratio of frontline workers to managers and reducing supervisory roles.
  • The company's leadership had previously issued a cryptic warning that AI might lead to the company becoming "smaller."

"I don't know, I don't know what AI is going to mean, but we're probably going to get smaller is kind of what he said."

Broader Corporate Restructuring and Attrition Efforts [01:04]

  • The layoffs follow other measures intended to increase attrition, such as an aggressive five-day-a-week return-to-office mandate in January and ordering remote hires to relocate to specific hubs.
  • These actions were designed to make work life less pleasant, potentially increasing employee turnover.
  • Layoffs are often the final outcome when attrition goals are not met through these other means.

"And then layoffs are generally the ultimate outcome if if they're not able to meet these goals through attrition alone."

Global Impact and Division-Specific Cuts [01:49]

  • The job cuts are global, affecting Amazon operations across various locations including India, Seattle, Arlington, Virginia, and the Bay Area, with no specific geographic concentration identified.
  • Notably, Amazon's video game division is being significantly impacted, as reported by Jason Shrier of Bloomberg News, with the division being "gutted" as part of the 14,000 corporate job eliminations.

"He has a piece out just in the last couple of hours about Amazon gutting its video game division as part of this sweeping layoff that will eliminate the 14,000 corporate jobs."

Strategic Retrenchment and Business Environment [02:56]

  • The severe impact on the gaming division signals a retrenchment, with Amazon prioritizing its core businesses: online retail, cloud computing, and advertising.
  • The video game division, historically a smaller and aspirational segment, may be struggling more to justify its existence in the current climate.
  • Amazon shares were observed to be up about 1.5%, suggesting this could be a strategic adjustment to the current business environment rather than a reflection of a broader market collapse.

"So if that uh division is getting hit hard, it just signals that they're uh retrenching a bit and focusing on their core uh you know which would be the online retail business and the cloud computing business."

Overarching Climate of Uncertainty [03:51]

  • Beyond Amazon and the tech sector, there is a pervasive climate of uncertainty and turmoil impacting industries, including fluctuating tariffs and issues surrounding H-1B visas.
  • These "blindside maneuvers" create caution among businesses, leading to a general bracing for potential future challenges.

"There's just been a lot of of uh blindside maneuvers that that affect these industries and and that generally just makes uh folks more cautious."

Employee Sentiment and Future Concerns [04:50]

  • The notification about these cuts came from Beth Galleti, Amazon's top HR person, and included cryptic language suggesting further actions might occur, with an email subject line like "staying nimble."
  • Employees who survived the layoffs are relieved but remain anxious about future cuts, with the overall vibe on campus described as "gloomy."
  • Some employees spent the night monitoring Reddit threads for clues about their job security, especially after seeing colleagues with similar roles laid off.

"Um, even the title of her email to the employees who survived the layoffs began something like staying nimble. Uh, which which made a lot of people a little bit nervous."

Timing of Announcements and Holiday Season Preparation [06:41]

  • The timing of these layoffs, occurring just before Amazon's quarterly earnings report on Thursday, raises questions about strategic communication and focus.
  • Speculation exists that some layoffs might have been held back to avoid disrupting the busy holiday quarter and Amazon's annual cloud computing convention, "re:Invent."
  • This cadence suggests a potential for more layoffs in a phased approach rather than all at once.

"A lot of people wonder like, okay, uh, are they maybe saving some layoffs because they want to get through the very busy holiday quarter when they sell a lot of gifts on the online retail business."

Holiday Hiring and Warehouse Operations [08:29]

  • Amazon announced plans to hire 250,000 seasonal workers for the holidays, matching last year's number, signaling continued preparation for peak demand.
  • Warehouse operations are described as a "real-time labor calculation machine," with flexible staffing adjustments for daily needs, including offering employees the option to leave early or work extra hours.
  • While headcount numbers are provided, Amazon possesses numerous internal controls beyond just headcount to manage labor needs during surge periods.

"People are constantly offered hey do you want to go home early today? Hey we need you for extra time tomorrow."

Key Indicator for Earnings Report [09:24]

  • For the upcoming earnings report, the key metric to watch will be the revenue outlook, which will provide insights into the health of the overall consumer market and Amazon's cloud business, especially in light of increased competition in AI.

"I'd look for the revenue outlook just in terms of the health of the of the overall consumer and the health of their cloud business."

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