Chicopee tech hub launched to boost safety for all residents

Realtime Information Center Unveiled [00:11]

• The Chap Police Department introduced a new realtime information center aimed at enhancing the safety of residents and officers.
• This advanced technology allows a small team to process information in minutes that previously took days.
• The system enables real-time information sharing with first responders, ensuring they are better prepared for situations.

  "We don't want our officers walking into something active or driving into something active that they're not prepared for."

System Capabilities and Partnerships [00:39]

• The center enhances preparedness by providing critical information to officers before they encounter situations.
• Its functionality relies heavily on partnerships, including those with technology vendors and local community entities like the Hampton County Sheriff's Department, which contributes three analysts.
• An alert system is triggered when an officer unholsters a weapon, allowing an analyst to stream bodycam footage to assist dispatch and responding units.

  "One of the biggest ways they are able to make all of this work is through partnerships."

Data Integration and Search Functionality [01:11]

• In addition to body cameras and cruiser dash cams, the system accesses city cameras for investigations.
• Analysts can comb through city camera footage based on specific details provided during an investigation.
• The system can search for specific vehicle characteristics, such as color, within a given intersection.

  "So, in this instance, she's searching a black vehicle. In this intersection, every vehicle that has black on it is right there in the last couple of seconds."

Connect Tiki Program for Citizen Engagement [01:36]

• The city has launched a program called "Connect Tiki" to involve residents in public safety efforts.
• Residents can use their pre-existing cameras or purchase new ones to help solve crimes occurring near their homes.
• One way residents can contribute is by purchasing a Fus camera that links directly to the center system, enabling analysts to use the footage in case of an incident.

  "The first is purchasing a Fus camera, which when installed will link directly to the center system, allowing the analysts to use the camera in case something happens."

Resident Notification and Information Sharing [01:57]

• If an incident occurs in a particular area, authorities can send a mass message to registered cameras in that vicinity.
• Recipients of these messages will receive an email detailing the incident and requesting them to check their cameras.
• Residents who discover relevant footage on their personal cameras are asked to save the video and share it via a provided link.

  "All you're going to do is get an email that's going to say, 'We had an incident at this time. This is what we're looking for. Can you check your cameras?'"

System Impact and Daily Successes [02:22]

• The system has already been used to streamline numerous investigations.
• The department reports daily successes attributed to the new realtime information center.

  "And they have already used the system to help streamline many different investigations and say they have daily successes working for you."