Amazon Web Services issue causes widespread internet outage

A significant global outage, originating from an operational issue with Amazon Web Services, impacted numerous popular websites and apps overnight. Services like Amazon, Alexa, Snapchat, Fortnite, Prime Video, Disney Plus, Lyft, McDonald's, United Airlines, and others experienced disruptions. Users reported issues with accessing reservations, checking in for flights, and playing cloud-based games. Amazon Web Services indicated recovery signs starting around 2:45 a.m. Eastern Time, with most services expected to be back online by morning, though some, like Angry Birds, remained affected as of 5:00 a.m.

• A major global outage affected numerous popular websites and apps.
• Amazon Web Services reported an operational issue as the cause.
• Affected services included Amazon, Alexa, Snapchat, Fortnite, and many more.
• Users experienced issues with flight check-ins and cloud-based games.
• Most sites were expected to be back online by morning, but some remained down as of 5:00 a.m.

Global Outage Impacts Major Websites and Apps [00:00]

• A major global outage occurred overnight, affecting many popular websites and apps.
• Affected services included Amazon, Alexa, Snapchat, and Fortnite.

Breaking news overnight, a major global outage impacting so many popular websites and apps like Amazon, Alexa, Snapchat, Fortnite.

Cause and Affected Services [00:21]

• Amazon Web Services (AWS), a leader in cloud infrastructure, reported the outage.
• The cause was cited as an operational issue.
• AWS stated they were working to accelerate recovery around 2 a.m. East Coast time.
• Down Detector, an app that tracks such problems, listed affected sites.
• These included Amazon, Prime Video, Disney Plus, Lyft, McDonald's, Snapchat, United Airlines, and Verizon.
• The list of affected services was extensive.

Amazon Web Services, which is a leader in the cloud infrastructure market, reported the outage, citing an operational issue, saying around 2 a.m. East Coast time, that it was working to accelerate the recovery.

User Impact and Specific Incidents [00:48]

• United and Delta customers reported on social media being unable to find reservations, check in, or drop off bags.
• Social media users also cited problems with cloud-based games like Roblox and Fortnite.

Some United and Delta customers even reported on social media they couldn't find their reservations online. They couldn't check in. They couldn't drop their bags. Other social media users cited problems with cloud-based games, including Roblox and Fortnite.

Recovery Status [01:02]

• AWS began seeing significant signs of recovery around 2:45 a.m. to 3:00 a.m. Eastern time.
• They stated that most affected sites should be back up and running.
• By morning, most services were reported as restored.
• However, as of 5:00 a.m., Angry Birds was still not operational.

AWS said it was seeing significant signs of recovery around 2:45 3:00 a.m. Eastern time, saying most of those sites should be back up and running. So, pretty much everything is restored this morning, guys. But it really shows you how many of these websites we use. But as of 5:00 a.m., Angry Birds still was not up.