You Hired Them for a Reason. So, Earn Their Trust.
Simon Sinek
209 views • 22 hours ago Save 1 min 2 min read
Video Summary
Leaders must earn their team's trust, not the other way around. Instead of demanding proof of competence, leaders are responsible for showing up with trust, demonstrating belief in their employees' abilities and commitment to their growth. This involves actively seeking opportunities to praise good work, providing support during failures, and offering constructive feedback.
When performance issues arise, the key is coachability. If an employee is unwilling to learn or adapt, it may be time for a graceful separation. Leaders should acknowledge their role in hiring decisions, even when mistakes are made, and ensure that departures are handled with dignity and generosity, recognizing that a good working relationship is a two-way street.
Short Highlights
- Leaders must proactively earn their team's trust.
- Coachability is key when addressing performance issues.
- Hiring mistakes require leader accountability and generous departures.
Key Details
The Leader's Burden of Trust [0:00]
- Trust is inherently risky, but leaders must initiate it.
- It's the leader's responsibility to earn employee trust, not the reverse.
- Leaders must demonstrate they have their team's back, want them to grow, and believe in their competence.
"It is not for the people to prove to us, it is for us to earn their trust."
Earning Trust Through Action [0:26]
- Leaders should focus on catching employees doing things right, not wrong.
- This involves personal growth and letting go of control.
- The hiring decision itself is a foundational act of trust.
"We, unfortunately, it's one of the risks, it's one of the downsides of being a leader, we have to show up with trust."
Handling Hiring Mistakes [0:53]
- Acknowledging hiring errors is crucial for accountability.
- Leaders should avoid making employees wrong, bad, or stupid.
- When letting someone go, leaders should exhaust all opportunities to help them improve.
"And so if you don't trust them, then don't hire them."
