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Interviewing the Child Client: Approaches and Techniques for a Successful Interview

Interviewing the Child Client: Approaches and Techniques for a Successful Interview

EmorySchoolofLaw

178,273 views Save 32 min (5 min read) 16 years ago

Video Summary

This video offers guidance for legal professionals on effectively interviewing child clients, emphasizing the critical role of empathy, trust, and clear communication. It highlights the unique challenges of working with children in the justice system, who may have experienced trauma and have difficulty trusting adults. The video details essential strategies for building rapport, explaining legal roles and responsibilities, and employing effective communication tools and interview techniques, such as child-centered interviewing and the funnel technique. One particularly insightful moment reveals that a child's own words for people and things should be used to foster understanding and a sense of safety.

The core message revolves around empowering child clients by giving them a voice through skilled advocacy. It stresses that lawyers must adapt their communication based on a child's age and experiences, ensuring they understand their rights and the legal process. The video underscores that effective interviewing is not just about gathering facts, but about creating a supportive environment where children feel heard and respected, ultimately leading to better representation and more positive outcomes within the justice system.

Short Highlights

  • Developing a relationship with a child client is vital and requires extra care, focusing on establishing rapport and trust.
  • Explaining the attorney's role and other court professionals' roles is crucial for children to understand the legal system.
  • Effective communication involves using clear, age-appropriate language and the child's own terms for people and things, avoiding legal jargon.
  • The funnel technique involves allowing the child to tell their story uninterrupted, followed by open-ended and then narrow questions to clarify facts.
  • When discussing difficult topics, it's essential to build trust first, be direct and truthful, and allow emotional reactions before guiding the conversation.

Key Details

Introduction to Child Advocacy [00:09]

  • Amy Brenaman, known for "Judging Amy," emphasizes the critical importance of child advocates, inspired by her mother, a juvenile court judge.
  • The show highlighted how vital a child's lawyer is as their spokesperson, advisor, and champion.
  • The American Bar Association Section of Litigation produced this video to help attorneys develop skills for interviewing children.
  • The techniques presented are applicable in any setting involving a lawyer and a child client, not just child welfare and juvenile justice.

    "because a child who is involved in the system has one spokesperson one adviser and one Champion her lawyer"

The Importance of the Child Interview [02:52]

  • The key to successfully representing a child lies in the approach to the child interview.
  • Children in the court system often have negative experiences with adults, making trust-building paramount.
  • Effective communication with child clients gives them a voice and enables lawyers to gather necessary information for representation.
  • The interview process must be understandable and participatory for children, requiring empathy and a focus on their perspective.
  • Successful methods involve relationship building, explaining roles, communication tools, and interview techniques.

Relationship Building with Child Clients [03:53]

  • Building a solid relationship based on trust is essential for the interview process.
  • The first meeting is critical for making the child comfortable with their advocate, both personally and professionally.
  • Demonstrating genuine focus and care for the child client is key to establishing trust.
  • Children often interact negatively with adults, sometimes viewing new adults as untrustworthy.
  • The initial meeting should prioritize building trust and rapport, with simple questions to ease the child in.
  • Positioning oneself to make eye contact without invading space, and allowing ample time for responses, are important.
  • For children who have been abused or neglected, developing trust can take time; the first meeting can be short, and difficult topics can be saved for later.

    "building trust includes keeping promises so never make promises you can't keep"

Roles and Responsibilities in the Court System [09:00]

  • Explaining the roles of attorneys and other court professionals to children can be complex.
  • It's important to distinguish the attorney's role as the child's advocate from other professionals like a guardian ad litem.
  • Lawyers must ensure the child understands their relationship with them and the attorney's function in arguing for the child's wishes to the judge.
  • The lawyer's role can vary by jurisdiction, either advocating for expressed wishes, best interests, or a combination.
  • The judge's role is to make decisions based on what's best for the child, considering the child's wishes as presented by their lawyer.
  • Visual aids, like a courtroom drawing, can help children understand the roles and positions of various individuals.

    "I work for you you're the client you make all the big decisions"

Communication Tools and Strategies [16:00]

  • Effective communication requires using the most suitable tools to ensure clarity with the child client.
  • Lawyers should avoid overly professional jargon and complex sentences, adapting language based on the child's age, situation, and experiences.
  • It is the lawyer's responsibility to find ways to communicate in language the child understands.
  • Lawyers must actively check for understanding and create a safe environment for children to ask questions without fear of judgment.
  • Acknowledging when a child doesn't understand and encouraging them to speak up is vital.
  • Allowing for silence and letting the child take the lead on when they are ready to share information is important.

    "I always think of communication as being um the burden of the lawyers not the child"

Successful Interviewing Techniques [22:34]

  • Lawyers must plan interviews in advance, considering strategies that best fit the child client, case, and relationship.
  • Child-centered interviewing involves empathy, focusing on the client, and starting the conversation where the child is.
  • Active listening, acknowledging feelings, and addressing concerns first can encourage more productive communication.
  • The funnel technique guides the child to recount events, moving from uninterrupted storytelling to open-ended questions, and finally to narrow, fact-confirming questions.
  • When discussing difficult topics, building trust first, being direct and truthful, and allowing emotional reactions are crucial.

    "The funnel technique can help you get more complete information"

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